Hear it from shops like yours.
“The ease of use, the customer support is to me is the main thing. Getting the replies right away and just the practicality of the software. We just need to get the price out to the customer as soon as possible.”
“It’s great that you’re tailored for HVAC. The other CRMs are universal, built for every trade. Being HVAC only helps a lot, because there’s so much more detail, whether it’s the units or the refrigerant. And you’re constantly evolving it, adding more as you go.”
“This was the easiest platform to set up, and I’ve tried nearly 30 in 25 years. The others had high-pressure salespeople and felt like they’d never run a service call. Run a Call is built for HVAC by an HVAC guy, and you can tell. It just works.”
What guys on FieldEdge tell us.
Three owners, all on the phone with us this year. Trimmed, nothing added.
One owner runs six departments on FieldEdge. Around a thousand bucks a month for eight to twelve users. Texting on top. Price book on top. He tried to leave twice. Both times moving the data was on him, and he quit halfway. He's on Run a Call now. The move took a day.
“We tried last year to go into two different programs and neither one of them worked out.”
Owner, HVAC and electrical, 6 departments They wired an integration into his FieldEdge. It's installed. It doesn't work right. So he still opens QuickBooks to check every report. In other words he pays for numbers he doesn't trust.
“They built it into my FieldEdge, but it's not working right. So I still can't trust the reports.”
Same owner Another guy was on CoolFront, the one FieldEdge bought. Two field guys and some subs. It got glitchy as he grew, and he was done.
“It's glitchy. Scaling my business, I needed something better.”
Owner, on CoolFront, now owned by FieldEdge
No bars in the crawlspace? Keeps working.
Your guy opens the job with zero signal. Changes the status, adds parts, takes photos, logs the refrigerant. It sits on the phone and posts when he's back on the road.
One owner told us his last two switches died on exactly this. His guys were doing paperwork at six o'clock, from memory.
How we stack up against FieldEdge.
Switching is on us.
You send us your FieldEdge login. We move the customers, the equipment, the price book, the memberships. Usually in a day. You don't stop running calls.
“Other companies worked at it for weeks and couldn’t do it. You migrated us in one day.”
What HVAC owners ask.
What does FieldEdge cost?
They won't say until you take the demo. Ours you get on the first call, or inside the trial. One number for the shop, every user on it. Texting, voice and the AI receptionist are extra. They cost us real money to run.
I'm on QuickBooks Desktop. Does this work?
We sync to QuickBooks Online. Not Desktop. That's their strong suit and we won't pretend otherwise. If your books live in Desktop, get on a call with us first. We'll tell you straight.
We tried switching before and it didn't take.
Because it was on you. We move the data. We train your guys one on one. No contract if it doesn't work out. The data and the techs are what kill a switch. We do both.
Half my county has no signal.
Your guy opens the job with no bars. Status, notes, parts, photos, refrigerant. It sits on the phone and posts when he's back in coverage.
Pick a time.
Thirty minutes on the real thing with us, no slides. Bring your office manager if you want. We'll tell you straight if we're a fit.