Every user and every feature included. Nothing bolted on later.
Month to month. Cancel any time, export your data any time.
We move customers, equipment, price book and memberships from your old login.
Written and supported in-house. You get their direct line, not a ticket queue.
I have like three programs that are doing all that this one program is doing?
No, this is amazing. You guys have to do more advertising.
I like the way it’s laid out. It’s really easy to use.
I like it. So, what do I got to do?
I love the simplicity of it, just transparency.
This system looks pretty simple.
Everything was straightforward. Simple for the tech, simple for the office.
I’m great at fixing air conditioners, you guys are obviously really good at what you do.
Man, I need that.
Beautiful, perfect. I will tell you, that’s a very nice feature, bro.
Owners and office managers, on walkthrough calls with us
A call comes in and the customer's history, equipment, and balance are already on screen. After hours, the AI receptionist books the call and leaves you the transcript. Texts get answered too, by an AI that knows your prices, hours and policies because you wrote them, and hands the thread to a person the moment it should.
Run a Call on a phone. Barbara White calls in and her card shows six past jobs, a Carrier system, and an overdue balance. Jorge answers, opens her record and books a service call for Tuesday at 8 AM. That night the AI receptionist answers Joseph Harris and books him for Tuesday morning, transcript attached.
The dispatch board for HVAC shops that have stopped hand-placing every call.
No-cools, tune-ups, a callback. Somebody has to place all of them before the trucks roll.
It reads certifications, location, and who is actually free, then lays every call on the board in seconds.
Each placement shows up as a dashed card with the reason it went to that tech. Apply them all, or drag any one somewhere else.
Your tech logs the pounds and the unit from the app. The customer's equipment history and your refrigerant report fill in on their own, so nobody is digging through old work orders.
Average ticket, close rate, and profit per job, per tech, without pulling four reports.
Per tech, per month, without exporting anything.
Who turns a diagnostic into a sale, and who needs a ride-along.
Labor, parts, and margin on every finished job. Three techs on one job still count once.
A house with two systems and a shop with five are not the same plan. Yours attaches to the equipment, not the address.
A first price, a smaller one for each system after, and a cap if you want one.
The badge is on the job before he quotes, with the plan name and the member rate.
The renewal invoice goes out ahead of the date, and autopay charges the card on file.
On my way, arrived, checklist, photos, refrigerant, estimate, collect. One screen per step, big buttons, and it keeps working with no signal.
If I couldn’t look at it and start navigating it within about five minutes without getting pissed off, it was no good. As soon as I got into yours, I was able to flow right through it.
I love the user interface. It’s not near as busy as HouseCall Pro.
The Run a Call tech app, Timesheet tab. The tech taps Clock in and the timer starts. They tap Supplies to log what they are on, then End my day to clock out.
See who is closest to the call before you send them. The tech taps once and Waze opens.
“My secretary can use that. She’s not real good on distances.”
Triggers, conditions, delays and actions across jobs, estimates and invoices. Built for shops that want more than a reminder text.
“I love this automation piece because that’s really like the bulk of everything that we’re trying to do.”
We load your pricing before day one, so the guys quote from the book, not from memory.
“It’d be nice to steal somebody’s price book and just implement it and be like, okay, this is my price book.”
Raise the PO from the job, hand the number to the supply house, and it lands on the job cost.
“We click PO and we just give that PO number to the vendor and then everything links.”
Materials, labor and margin on every job, without a spreadsheet.
“That is so much easier to measure job costs.”
Every open estimate and parts-pending job in one list, so nothing falls through the cracks.
“My biggest struggle is remembering to get back to that job once the part comes in.”
One tap from the truck and the customer knows you are coming.
Three options, signed on the spot. Declined add-ons stay on the ticket.
Close out the invoice and take the card on the tech’s phone.
Invoices and payments flow into QuickBooks on their own.
Hours from the app, ready for payroll.
Customers book from your website and it lands on the board.
With Texting, one line of code on your website. The visitor’s message lands in your inbox as a text, and they get an answer in seconds.
Text customers from the office or the truck, on one thread.
Every review in one place, reply drafts you approve before they post, and a review link texted when the job closes, credited to the tech who earned it.
See where the calls that turned into jobs came from.
The office and the guys in one place, no group text.
Every step and every photo saved to the customer’s record.
Customers see their estimates and invoices online.
“The ease of use, the customer support is to me is the main thing. Getting the replies right away and just the practicality of the software. We just need to get the price out to the customer as soon as possible.”
“Run a Call is the most responsive software company I have ever had to deal with. Problems get resolved in a very timely fashion, and we learn and grow together.”
“I’d highly recommend Run a call a try, and I bet you’d be as happy as me - great thing”
“It’s great that you’re tailored for HVAC. The other CRMs are universal, built for every trade. Being HVAC only helps a lot, because there’s so much more detail, whether it’s the units or the refrigerant. And you’re constantly evolving it, adding more as you go.”
“This was the easiest platform to set up, and I’ve tried nearly 30 in 25 years. The others had high-pressure salespeople and felt like they’d never run a service call. Run a Call is built for HVAC by an HVAC guy, and you can tell. It just works.”
“You guys have done a really good job capturing what a smaller HVAC company actually needs.”
“I like the AI booking. It dispatched based on where the jobs were and everyone’s ability.”
“I like the tech scorecard. You’re not getting that out of Service Fusion, where you’re pulling four reports to figure it out.”
“As soon as I got into yours, I could flow right through it. Everything has a learning curve, but yours was really simple to get used to.”
“I love the user interface. It’s not near as busy as HouseCall Pro.”
“I love your flat-rate model, and that it scales. That’s where you differentiate from everybody else who’s nickel-and-diming.”
“You’re the first person to ever add that to every job. They’re supposed to keep data logs on their trucks, and I can tell you, no one, no one.”
“The refrigerant report, the fact that you actually have that built in? Freaking hallelujah.”
We move your customers, equipment, price book and memberships from your old login. Usually in a day. You never stop running calls.
“Other companies worked at it for weeks and couldn’t do it. You migrated us in one day.”
