Comparison

Run a call. vs ServiceTitan.

Same job dispatched. A fraction of the cost. No three-year contract. Built only for HVAC shops doing $1M–$5M.

14-day free trial · No credit card · Cancel anytime
HVAC
Built only for one trade
Days
Onboarding, not weeks
Founder
On the line for support
$0
Contract — pay monthly
Why this is on owners' minds

What's actually wrong with ServiceTitan.

$46K
Average ETF

If you sign and want out, the average early-termination fee is forty-six thousand dollars. Most shops only learn that number when they try to leave.

188 min
Average outage resolution

Per ServiceTitan's own published reliability data: 2.9 outages per month, almost 3 hours each. That's your dispatcher locked out, your techs idle, and you on hold.

42%
Never finish pricebook setup

Industry data: nearly half of ServiceTitan customers never get the pricebook completed. The single biggest leverage in the system, abandoned before it produces value.

Pick run a call. if you're…
  • Built only for HVAC, by operators who grew up in the trade
  • $499/mo flat per shop — every feature, no per-tech fees, no add-ons
  • Days to set up. Pay monthly. Cancel anytime, no penalty.
  • QuickBooks Online sync, mobile-first techs, drag-to-reassign dispatch with Runny
  • Direct line to the founder — phone, email, real humans on support
Stick with ServiceTitan if you're…
  • Built for 6 trades — bigger surface area, slower for HVAC-specific updates
  • Per-technician pricing, quote-only — typical $1M–$5M shop pays $4K–$9K/mo
  • Months to set up. 12+ month annual contract. Average ETF: $46,000.
  • Custom-quote integrations, training-heavy, steep learning curve
  • Tiered support — phone-tag for the lower tiers
How we're different

Built for what HVAC shops actually do.

HVAC-specific pricebook
Run a call.

Templates 80% of shops adopt as-is — categories, line items, bundling, and GBB structures already built for the trade. Most shops are taking estimates on day three.

ServiceTitan

Generic across 6 trades. Heavy customization required. 42% of shops never finish setup.

Dispatch + drag-to-reassign
Run a call.

One-screen day view, drag a card to reassign, drive time built in. Or ask Runny (AI assistant) to balance the day for you.

ServiceTitan

Custom-config dispatch board. Multiple training sessions. Dispatcher works around the software more than with it.

Mobile on the truck
Run a call.

iOS app built for HVAC techs. Schedule, photos, signatures, payment, GBB estimates. Works offline; syncs when back in coverage.

ServiceTitan

Generic field-service app. 2.6/5 on Google Play. Heavy training before techs are productive.

Support that picks up
Run a call.

Phone, email, chat — all included. Founder is on the line if you need it. No tier upgrade for human help.

ServiceTitan

Tiered support. Premium-tier escalation costs more. Lower tiers wait in queue.

Side by side

How we stack up against ServiceTitan.

FeatureRun a call.ServiceTitan
Built forHVAC shops, $1M–$5MEnterprise multi-trade, 20+ trucks
Pricing modelFlat $499/mo per shopPer technician — quote only
Annual contractNo — pay monthly, cancel anytimeRequired, 12+ months
Average early-termination fee$0 — no contract$46,000
Time to onboardDaysMonths
Pricebook completion rateTemplates 80% of shops adopt as-is42% of customers never finish setup
Mobile app ratingiOS — early access2.6 / 5 on Google Play
QuickBooks integrationTwo-way sync, includedAdd-on / per-integration cost
Dispatch UXDrag-to-reassign, Runny AI assistantCustom-config dispatch, training required
SupportReal humans, included in every planTiered — phone-tag for lower tiers
Trades servedHVAC. That's it.HVAC, plumbing, electrical, garage door, roofing, pest
Comparisons based on publicly available ServiceTitan data and operator interviews. Pricing varies by configuration.
Pricing — what you actually pay

The bill at the bottom of the page.

Typical $1.5M HVAC shop · 5 technicians · 1 dispatcher. Itemized so the marketing-page number and the invoice-at-month-three number are the same.

ServiceTitan
  • Per-technician seats
    Reported $400–$700 per tech, quote-only
    $3,000+
  • Dispatcher / office seats
    Separate seat charge per office user
    $600+
  • Pricebook Pro add-on
    Required for HVAC-specific pricebook features
    $300+
  • Marketing Pro add-on
    Reviews, automated marketing, recall campaigns
    $400+
  • Phones / Call tracking
    Optional but standard for HVAC ops
    $300+
  • Card processing
    Common ServiceTitan Payments rate
    + ~2.7% of GMV
Total$4,600+/ mo

Quote-only base + add-on stacking + 12-month contract + average $46K early-termination fee.

Run a call.
  • Every feature, all techs
    Pricebook, dispatch, mobile, GBB, memberships, QuickBooks, support — included
    $499
  • Per-tech fee
    Add unlimited techs without bill changes
    $0
  • Add-on modules
    Nothing locked behind a higher tier
    $0
  • Contract
    Pay monthly, cancel anytime
    $0 ETF
Total$499/ mo

The price on the website is the price you pay.

You save
$49,200+/ year

And no $46K ETF if you ever want out. We earn it month to month.

Pricing based on publicly reported figures and operator interviews as of 2026. Your actual cost may vary.

Pricing

ServiceTitan won't tell you a price without a sales call. Real $1M–$5M HVAC shops report paying $4,000–$9,000 per month — locked into 12+ month contracts with an average $46K early-termination fee if you leave early. Run a call. is $499/mo flat per shop. Every feature included. No per-tech fees. No contract. The price on the website is the price you pay.

Switching

Switching is on us.

Switching is on us. We move customers, equipment history, open jobs, invoices, and your pricebook — at no charge. If you're not fully running on Run a call. in a week, your first month is on us.

Questions

What HVAC owners ask.

What does ServiceTitan actually cost for an HVAC shop?

ServiceTitan is quote-only — they won't tell you a price without a sales call. Real $1M–$5M HVAC shops we've talked to are paying $4,000–$9,000 per month, with 12+ month contracts and an average $46,000 early-termination fee.

Can I leave ServiceTitan without paying the ETF?

If you're past the contract period, yes. Inside the contract, the ETF applies — averaging $46K across the shops we've helped switch. We help time your move around contract renewal so the ETF doesn't apply.

How long does it take to migrate from ServiceTitan?

Most shops are running on Run a call. within days. Full data migration — customers, equipment history, open jobs, invoices, pricebook — usually wraps in a week. We do the migration for you, free.

Will my technicians have a learning curve?

Less than ServiceTitan. We tested with techs who'd been on ServiceTitan for years — most were running same-day. The mobile app is closer to a consumer app than enterprise software.

What about my pricebook?

We import yours, or you adopt our HVAC-specific pricebook templates — about 80% of shops use them as-is. Compare that to ServiceTitan, where 42% of customers never finish their pricebook setup.

Is there really no contract?

No contract. Pay monthly, cancel anytime, no penalty. We'd rather earn it every month than trap you in a three-year deal.

What about uptime and outages?

ServiceTitan averages 188-minute outage resolution and 2.9 outages per month per their own data. We publish our uptime publicly and target 99.95%.

Do you support multi-location HVAC shops?

Yes. Multiple locations, separate dispatch boards and tech rosters, under one account.

Ready to switch from ServiceTitan?.

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