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Articles

HVAC operator playbooks.

How-to guides and breakdowns on dispatch, pricebook setup, marketing, and migrations, written by people who've sat in the dispatcher's chair.

HVAC dispatch board with color-coded job cards arranged by technician and time slot
Dispatch8 min read

Drag and Drop Dispatch HVAC: Run a Tighter Board

Learn how drag and drop dispatch HVAC software cuts rescheduling time, surfaces customer-favorite techs, and runs a tighter board for 5-25 tech shops.

Gytis KandrotasMay 21, 2026
HVAC shop owner reviewing ServiceTitan contract at a cluttered desk with a dispatch board in the background
Servicetitan Exit6 min read

ServiceTitan Reviews: What HVAC Owners Actually Say

ServiceTitan holds a 1/5 BBB rating. See what HVAC owners say about pricing, ETFs, onboarding, and whether it's worth it for a 5-25 tech shop.

Gytis KandrotasMay 17, 2026
HVAC technician presenting a flat rate pricebook to a homeowner at the kitchen table
Pricebook7 min read

HVAC Flat Rate Pricebook: Build One That Closes Jobs

Learn how to build an HVAC flat rate pricebook that techs actually use — structure, good-better-best pricing, and the math behind your flat rates.

Gytis KandrotasMay 15, 2026
Digital HVAC dispatch board showing color-coded job cards and technician schedule grid
Dispatch8 min read

HVAC Dispatch Board: How to Run One That Actually Works

Learn how to run an HVAC dispatch board that reduces callbacks, improves close rates, and keeps techs on the right jobs. Best practices for 5-25 tech shops.

Gytis KandrotasMay 11, 2026
HVAC shop owner reviewing a ServiceTitan contract at a kitchen table late at night
Servicetitan Exit6 min read

ServiceTitan Contract Review: What You're Actually Signing

ServiceTitan's contracts include auto-renewal clauses and ETFs up to $46K. Here's what HVAC owners need to read before signing — or before trying to leave.

Gytis KandrotasMay 9, 2026
HVAC business owner reviewing a dispatch board with service routes and technician cards
Operations8 min read

Running an HVAC Business: The Owner's Operations Guide

Learn how to run an HVAC business that scales — dispatcher training, technician comp plans, callback rate tracking, and office workflow for 5-25 tech shops.

Gytis KandrotasMay 7, 2026
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Editorial illustration of an HVAC shop owner reviewing trend charts and a refrigerant cylinder on a dispatch board
Industry9 min read

HVAC Industry Trends 2026: What Owners Need to Know

HVAC industry trends for 2026: revenue-per-tech benchmarks, the A2L refrigerant transition, labor shortage numbers, and what residential owners should do.

Jorge Del CastilloMay 6, 2026
An HVAC service van parked outside a suburban home with a phone showing an incoming booked call
Marketing11 min read

HVAC Marketing: The Owner's Playbook for Booking More Calls

A residential HVAC owner's guide to marketing that books calls: LSAs, Google Ads, SEO, membership, and the tracking that proves what's working.

Gytis KandrotasMay 5, 2026
Owner at a small HVAC shop reviewing software options on a laptop next to dispatch board
Comparison10 min read

HVAC Software for Small Business: The 5-25 Tech Owner's Guide

HVAC software comparison for 5-25 tech shops: Housecall Pro vs Jobber, FieldEdge vs Housecall Pro, Service Fusion, Run a Call. Honest picks by situation.

Jorge Del CastilloMay 4, 2026
An HVAC shop owner reviewing a stack of contract pages at a kitchen table with a calculator and laptop
Servicetitan Exit10 min read

How to Leave ServiceTitan: The Owner's Exit Playbook

How to leave ServiceTitan without paying a $46K ETF: contract review, breach leverage, CSV export, parallel-run migration, and what to switch to.

Jorge Del CastilloMay 4, 2026
An HVAC dispatcher's screen showing a drag-and-drop dispatch board with technician columns and color-coded job cards
Dispatch11 min read

HVAC Dispatch Software: An Owner's Evaluation Guide

HVAC dispatch software guide for owners: what to look for in a dispatch board, customer-favorite-tech rules, drag-and-drop, and reliability bars to clear.

Jorge Del CastilloMay 4, 2026
HVAC shop owner trapped by a software contract exit fee illustrated as a padlock on cash
Servicetitan Exit6 min read

ServiceTitan ETF: What HVAC Shops Actually Pay to Leave

ServiceTitan ETFs documented in BBB filings hit $46K. Learn how the fee is calculated, how to cancel, and where HVAC shops move after they exit.

Jorge Del CastilloMay 4, 2026
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